Empathy is a word that is being used a lot over the past few months. Given its relevance in how we all make our way through the pandemic, I thought it might be helpful to unpack the meaning behind the word. We last talked about empathy at the top of the year, making a distinction between sympathy and empathy – using the Christchurch shootings as the backdrop. Now in the face of a global pandemic, the word empathy is being used a lot. It is no longer abstract for people; it has become very real. Given its relevance in how we make our way together through the pandemic, I thought it might be helpful to unpack the meaning behind the word. There are three elements of empathy: (1) Cognitive, (2) Emotional, (3) Compassionate. I would like to quickly walk the audience through the three elements and what each might look like in the current context.
DISCUSSION POINTS: 1. How does empathy fall into the broader realm of emotional intelligence? How has EQ been put to the test over the past few months? Is it living up to the premise that it outweighs IQ, especially in a crisis? 2. What is Empathy? (Perhaps the distinction between sympathy and empathy) 3. Three elements of empathy • Cognitive – to understand • Emotional – to feel • Compassionate – to act
Before COVID 19, one of the biggest factors that caused burnout was the inability to keep work out of your personal space. For many people who are now working virtually, that fine line has disappeared. Many people are working harder, even longer hours in what may become part of the ‘new normal.’ The American Psychological Association has done extensive research on ‘psychologically healthy workplaces’ and validates that burnout is a true syndrome that can take a huge toll on the mental and physical health of employees. Women under 30 (millennials) are particularly susceptible to burnout, especially with self-imposed pressures to succeed early and often balancing the demands of home and work.
POINTS OF DISCUSSION: 1. What is burnout? Are there certain jobs where it is more prevalent? 2. What causes burnout? 3. What are the symptoms of burnout? 4. What can you do to prevent it, or get back on top of it?