On this episode, Harold talks about one person’s challenge to lead a major change program at work.
NOTE: Please excuse the sound, we had audio issues while recording. Next week, everything is back on track.
The key points Harold makes include: 1. Know what your starting point is (02:31) 2. Make sure there is creative tension (03:08) 3. Formulate a plan, then build your coalition (03:51) 4. Take on board the best suggestions (04:23) 5. Execute – quickly, decisively, with integrity (04:53) 6. Make the changes real (05:33)
If you have a question of your own for Harold, leave an email or voice message on the 'Ask Harold Show' page of this website.