learning tools

Organisational Learning Tool: The Ladder of Inference

The Ladder of Inference is a model of how we think in action. It is a tool that is used to show us how rapidly we can leap to a conclusion with no intermediate thought process as a result of our reliance on our mental models. Dr. Harold Hillman outlines the importance of being able to walk down the ladder to test our assumptions.
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A headshot of Dr. Harold Hillman