HAROLD HILLMAN

RAMPING UP EMPATHY POST-PANDEMIC

19/5/2020

Empathy is a word that is being used a lot over the past few months. Given its relevance in how we all make our way through the pandemic, I thought it might be helpful to unpack the meaning behind the word. We last talked about empathy at the top of the year, making a distinction between sympathy and empathy – using the Christchurch shootings as the backdrop. Now in the face of a global pandemic, the word empathy is being used a lot. It is no longer abstract for people; it has become very real. Given its relevance in how we make our way together through the pandemic, I thought it might be helpful to unpack the meaning behind the word. There are three elements of empathy: (1) Cognitive, (2) Emotional, (3) Compassionate. I would like to quickly walk the audience through the three elements and what each might look like in the current context.

DISCUSSION POINTS:
1. How does empathy fall into the broader realm of emotional intelligence? How has EQ been put to the test over the past few months? Is it living up to the premise that it outweighs IQ, especially in a crisis?
2. What is Empathy? (Perhaps the distinction between sympathy and empathy)
3. Three elements of empathy
• Cognitive – to understand
• Emotional – to feel
• Compassionate – to act

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HOW TO PREVENT BURNOUT IN A VIRTUALLY CONNECTED WORLD

10/5/2020

Before COVID 19, one of the biggest factors that caused burnout was the inability to keep work out of your personal space. For many people who are now working virtually, that fine line has disappeared. Many people are working harder, even longer hours in what may become part of the ‘new normal.’ The American Psychological Association has done extensive research on ‘psychologically healthy workplaces’ and validates that burnout is a true syndrome that can take a huge toll on the mental and physical health of employees. Women under 30 (millennials) are particularly susceptible to burnout, especially with self-imposed pressures to succeed early and often balancing the demands of home and work.

POINTS OF DISCUSSION:
1. What is burnout? Are there certain jobs where it is more prevalent?
2. What causes burnout? 3. What are the symptoms of burnout?
4. What can you do to prevent it, or get back on top of it?

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LEADING TEAMS DURING A CRISIS

5/4/2020

There is a model called ‘situational leadership,’ which requires leaders to adjust their way of leading depending on the circumstances they are facing. COVID-19 definitely qualifies as a ‘crisis’ – which means that leaders have had to adjust their style over the past month to keep their teams positive and moving forward in these uncharted waters.

DISCUSSION POINTS INCLUDE:
1. What’s is the general take on how businesses and teams are working their way through the COVID-19 crisis?
2. What is situational leadership?
3. What are we learning about the kind of leadership required to take people through a crisis scenario like COVID-19?

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COVID-19: OUR NEW NORMAL

29/3/2020

Today, I discussed the topic of ''COVID-19: Our New Normal' with Roman Travers from Magic Talk Radio.

DISCUSSION POINTS INCLUDE:
1. An update from my daughter and her recovery
2. Ways to Counter Fear, Panic and Anxiety
3. The Worst of Times Brings out the Best in People
4. Workplace Flexibility is Working

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LIVING IN A COVID-19 WORLD

22/3/2020

Things are changing rapidly with the spread of the Coronavirus. So today, I discussed the topic of living in a COVID-19 world with Roman Travers from Magic Talk Radio.

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INFLUENCE: MANAGING UP, ACROSS AND DOWN

23/2/2020

To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you're juggling others' needs at the expense of your own? Today, I discussed the topic of feedback with Roman Travers from Magic Talk Radio.

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HOW TO GIVE AND RECEIVE FEEDBACK

9/2/2020

Feedback is critical for growth – yet some people avoid it like the plague. Today, I discussed the topic of feedback with Roman Travers from Magic Talk Radio

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IMPOSTOR SYNDROME: WHAT IS IT? HOW CAN YOU OVERCOME IT?

8/12/2019

Today, I discussed the topic of 'Impostor Syndrome.' It is a common phenomenon in people who put a lot of pressure on themselves to be perfect. We all know that perfection is an impossibility, so it's important to take off the mask of perfection if we want to be more effective leaders and to build deeper connections with others.

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COLLABORATION: WHAT IS IT? WHY IS IT IMPORTANT?

1/12/2019

Today I discuss the topic of collaboration in the workplace. What is it exactly, and why is it so important for organisational success.

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WHAT IS YOUR WHY? HOW TO FIND YOUR REAL PURPOSE.

24/11/2019

Today I discuss the topic of 'what is your why?' It's becoming increasingly important to find your real purpose in order to increase your leadership effectiveness and connection with others.

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<<Previous

THOUGHTS
AND MUSINGS

RAMPING UP EMPATHY POST-PANDEMIC

HOW TO PREVENT BURNOUT IN A VIRTUALLY CONNECTED WORLD

LEADING TEAMS DURING A CRISIS

COVID-19: OUR NEW NORMAL

LIVING IN A COVID-19 WORLD

INFLUENCE: MANAGING UP, ACROSS AND DOWN

HOW TO GIVE AND RECEIVE FEEDBACK

IMPOSTOR SYNDROME: WHAT IS IT? HOW CAN YOU OVERCOME IT?

COLLABORATION: WHAT IS IT? WHY IS IT IMPORTANT?

WHAT IS YOUR WHY? HOW TO FIND YOUR REAL PURPOSE.

Harold Hillman

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Harold Hillman

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